Shipping policy

📦 SHIPPING POLICY

Processing Time
All orders are processed and shipped within 3–5 business days after purchase. Business days exclude weekends and holidays.

Standard Shipping
Once your order has shipped, you will receive a tracking number via email. Shipping times vary depending on your location and carrier delays.

Local Pickup & Drop-Off (Atlanta Area)
If you’re local to Atlanta, you can skip the shipping fee by entering code LOCALLOVE at checkout.
I’ll contact you within 24–48 hours to arrange pickup or drop-off. Questions? Contact us before placing your order.

Delays or Delivery Issues
We are not responsible for shipping delays or issues once your package is with the carrier. If your package is marked as delivered but not received, please contact the carrier first. We’ll do our best to assist where we can.

Questions?

Need help with your order or want to check if you're eligible for local pickup? Email jhollowaycreations@gmail.com or send a DM on Instagram to @scentedoasiscandles.